Who hasn’t had to deal with some bureaucracy in their adult life and lost a few hours in the queue at Poupatempo, the spaces scattered around the capital that bring together various public services in one place? The good news is that, depending on what you need, it’s even easier to solve your problem, as we’ve discovered that self-service offers a range of functionalities and can be found in shopping malls, subway stations and even markets.
When using them, don’t expect a human attendant. The totems are designed so that the user can solve their needs themselves with the support of a large touchscreen, biometric reader and payment machine. Simply read carefully and access the selected service.
Check out Poupatempo’s self-service functionalities:
Are you curious to know how a Poupatempo self-service totem can save you time queuing and traveling to the in-person units? Check out all that the equipment scattered around the city can do for you:
- Request a duplicate ID and driver’s license, as well as obtaining certificates related to driver’s licenses and vehicles, such as debits, restrictions and points;
- Schedule appointments for services at Poupatempo’s in-person units;
- Exchange your driving permit for a permanent license;
- Obtain your Criminal Record Certificate (AAC);
- Pay fees for Poupatempo services.
To use it, simply fill in the details requested by the equipment, select the desired service, perform the biometric reading as instructed on the totem and follow the step-by-step instructions. Simple and uncomplicated!
Where can I find the service?
With more than 30 totems distributed throughout shopping malls, supermarkets, subway and CPTM stations, this public utility facilitates citizens’ access to government services.
So, if you have a bureaucracy that can be solved with any of the features we’ve listed above, be sure to check if there’s a totem near you! Check out some of the self-service points around the capital:
- Malls: Santana Parque Shopping and Mooca Plaza Shopping;
- Subway: Ana Rosa, Jabaquara, Paraíso, Santana, Tucuruvi and Vila Prudente;
- CPTM: Barra Funda, Brás, Engenheiro Goulart, Grajaú, Itaim Paulista, Jaraguá, Pinheiros, Tamanduateí and Tatuapé;
- Detran Armenia.
